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Title / Description 
download  *Special Report 2010*   *Special Report 2010*

  Special Report 2010

download  *Service Quality Control Tool*   *Service Quality Control Tool*

  This management tool from Veterinary Business Briefing is adapted from Managing a Veterinary Practice 2nd Edition by Caroline Jevring-Back with Erik Back and published by Saunders Elsevier 2007

download  *Equipment Charge Calculator*   *Equipment Charge Calculator*

  Another business tool from Veterinary Business Briefing

download  *Employment Document Blueprints*   *Employment Document Blueprints*

  You can use this tool as a blueprint to create three useful employment documents suitable for your own practice

download  *Employment Contract - Checklist*   *Employment Contract - Checklist*

  You can use this simple tool as a checklist when reviewing your contracts of employment for existing staff or drafting a contract for new staff members.

download  *Multi Branch Comparison Tool*   *Multi Branch Comparison Tool*

  A Business Tool from Veterinary Business Briefing

download  *Occupancy and Productivity Tool*   *Occupancy and Productivity Tool*

  A Management Tool from Veterinary Business Briefing

download  *Consult Communication Tool*   *Consult Communication Tool*

  A management tool from Veterinary Business Briefing

download  *The 100 Consultations Review Tool*   *The 100 Consultations Review Tool*

  A management tool from Veterinary Business Briefing

download  *Staff Opinion Survey*   *Staff Opinion Survey*

  A management tool from Veterinary Business Briefing

You can use this survey for your own practice staff members

download  *Business Terms & Conditions*   *Business Terms & Conditions*

  Business Terms & Conditions

download  *MyVetPlan Self Assessment Tool*   *MyVetPlan Self Assessment Tool*

  Do you view practice ownership as job security or as an investment? Most practice owners want their practices to provide them with more than job security. They want practice ownership to be an investment and to build wealth for their retirement and their heirs. But that depends on a healthy level of practice profit after all the costs involved in delivering the level of service demanded by your clients and your staff.

download  *Client communication etc checklist*   *Client communication etc checklist*

  Client communication, HR policies, financial and operational management checklist

download  *Management Tasks Checklist*   *Management Tasks Checklist*

  A management tool from Veterinary Business Briefing.

download  *Ten Step Exam Room Protocol*   *Ten Step Exam Room Protocol*

  The Ten Step Exam Room Protocol to bond clients to your practice is a .pdf document designed to help practice owners and managers to review the standard of service offered by veterinarians and nurses (technicians) in the practice consulting rooms and to create a clinical and service delivery protocol to ensure that the highest standards of service are delivered by every memberof the clinical team on every occasion.

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