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Video and Audio tips
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Practice Management Video (and audio)Tips
Every month Veterinary Business Briefing brings you a new, short (2 or 3 minutes)practice management tip. The latest video and audio tips from Veterinary Business Briefing are listed here - just click on each one to view or listen to the clip of your choice:
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Interview with Mark Moran
I was pleased to have an opportunity at the recent BSAVA Congress in Birmingham, to have a chat with Mark Moran. We discussed a number of current issues including the impact of the current economic turndown in the UK ... . . . keep reading
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The Christmas Card list
Early on in my career I worked in a small animal practice owned by a sole principal with two employee associates. I was one of them. At the beginning of December we were each asked by the boss to prepare... . . . keep reading
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The Hotel Manager
Some years ago I was asked to help a practice owner faced with a number of people problems amongst his staff. The major issue concerned a conflict between the various staff groups. You could cut the atmosphere with a knife and it seemed to be worse between the reception... . . . keep reading
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Struggling to build a budget for next year?
Preparing a realistic budget for next year can be a problem in veterinary practice. Would it make sense to start with the top line, assess next years costs (some of which will depend on the revenue you generate) and hope that the profit will work out to be.... . . . keep reading
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Should I reduce my charges to improve sales?
Are you tempted sometimes to discount your charges for some professional products or services as a way of increasing sales? Occasionally it might make sense and could increase the volume sold. The key question however is what impact such a policy... . . . keep reading
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Learning and Networking
I've had a great time this month. Its been an exciting, challenging and very rewarding October. My first overseas trip was to Japan where I had been invited to contribute to a two day meeting of the Veterinary Executive Club in Tokyo. Then last we . . . keep reading
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Consulting Room Occupancy
Improving the occupancy rate of your consulting room facilities is a key element in growing the top line and because veterinary practice is essentially a fixed cost business, increasing the number of professional consultations can result in a dramati . . . keep reading
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Its the little things
Recently my regular weekly visit to the newsagent to pay for 'the papers' has been less pleasant than usual. The new manager appears bad tempered and crotchety and her mood beginning to have an impact on business - particularly as far as this cu . . . keep reading
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A matter of choice
Confusing our clients with all the clinical options is a real problem in veterinary practice. Most clients seek the advice of their vet who is best able to identify the problem, to advise a course of action and to get on with it. For clinical matt . . . keep reading
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