According to America's most famous marketing professor, Philip
Kotler, "marketing takes a day to learn, but a lifetime to master."
Marketing is not simply a business tool but is at the heart of every successful business. Successful marketing in veterinary practice requiresd a clear understanding of the current and potential customers for the professional services and products which can be delivered by veterinary professionals. Who are those customers? where are they? what animals do they own? what services are they looking for? what services are available?
All these and plenty of similar questions should be on the minds of veterinary practice owners and managers seeking to enhance their service to clients, the professional care of their animals and build on the success of the businesses.
Marketing is about building relationships and the development of your practice brand -- your name, your staff, your premises and your practice values for quality, courtesy, care, honesty, reliability, availability and value for money. Your practice brand will comprise the sum total of all the impressions your clients and other animal owners gain from interaction with your practice.
Our objective in this section of VeterinaryBusinessBriefing.com is to make available an increasing number of articles, references and products for members in planning and implementing a range of marketing initiatives to increase their client database and to communicate with lapsed clients, lost clients and potential clients in the market.
Marketing in veterinary practice is not an exact science. What works for one practice, may not work for another. But you can be sure that doing nothing fails 100% of the time.
A key component of successful veterinary practice marketing is to keep trying. The job is never done. What worked yesterday may not be effective today. Quality services and value for money will always be essential and a continuing search for ways to promote your practice, create interest in your services and build your client database can be the the key steps to the future professional and commercial success you are looking for.
Take a look at these marketing resources