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Human Resource Management
A manager's most important, and most difficult, job is to manage
people. You must lead, motivate, inspire, and encourage them. Sometimes you will have to hire, fire, discipline or evaluate employees. These articles and links will help you find the best ways to handle some these people management issues.
Take a look at these HR resources
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Practice Team Evaluation Survey
Veterinary practices can only deliver high quality professional clinical and support services for their clients when they recognise the importance of the practice team. Practice owners and... . . . keep reading
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Pop Goes the Weazel download
Do your staff have any idea of the commercial realities of operating a quality professional service, the costs involved and the need to be profitable? You know that somehow you need to teach them but ... . . . keep reading
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Best Practices of Great Service Companies
Great service companies share common beliefs about the importance of culture, behaviors, people and relationships. These beliefs manifest themselves in different ways, but they form the core of each company's operating principles. . . . keep reading
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The Adult Approach To Discipline
When I was a practising HR manager, I was appalled at the amount of time I spent on disciplining staff. One case alone could go on for weeks. First there would be a suspicion of wrong-doing which ... . . . keep reading
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Veterinary Practice Job Descriptions
Feel free to use this document from Veterinary Business Briefing as a pattern which you can adapt as you wish to fit the circumstances appropriate for your own practice. A job is a collection of tasks and responsibilities that an employee is.... . . . keep reading
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Pop Goes the Weazel
Do your staff have any idea of the commercial realities of operating a quality professional service, the costs involved and the need to be profitable? You know that somehow you need to teach them.. . . . keep reading
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Staying Motivated
by Bill Lampton, Ph.D. Working with a variety of organizations, I hear seminar participants ask, "How can we sustain motivation after this session? What can we do after this board retreat-when we return to our demanding daily rou . . . keep reading
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