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Business & Finance
Business and Financial Management

Many measures can be used to monitor the success of your veterinary practice. Here are some

  • Quality of professional care and attention for clients and patients
  • Degree of client satisfaction
  • Maintenance of patient health
  • Quality of clinical records
  • Sound financial performance
  • The level of salaries and conditions of employment for all staff members
  • Required return on the owners investment in the practice
  • Good reputation and respect for clients, patients and staff
  • Practice image of which the owners and all concerned are proud

Most practice principals are able to make some subjective judgments about each of these factors but many of them are difficult to measure objectively. Sooner or later the success of the practice will have to be measured financially.

Tax inspectors (agents), bank managers, accountants, prospective incoming partners or purchasers will all wish to be satisfied that, in addition to all the other subjective measures, here is a veterinary business which is financially sound ( from The Business of Veterinary Practice -- John Sheridan and Owen McCafferty, Pergamon Press)

Take a look at these Business and Financial resources

Look before you leap into wellness plans
Look before you leap into wellness plans I confess--I'm a wellness plan junkie. For years I've offered them in all of my practices, from traditional clinics to charter-owned Banfield hospitals. And I'm not alone on the wellness plan bandwagon. Many leaders in our profession view them as ........ . . . keep reading
6 ways to fight the veterinary competition--without fighting
6 ways to fight the veterinary competition--without fighting They did what?" I sputtered. The practice owner I was talking with on the phone was a longtime friend. He lowered his voice and explained, "They bought reviews on Google." We were discussing the megapractice down the road. This practice had ..... . . . keep reading
Client Centred Leadership
Client Centred Leadership Four little words sum up what has lifted most successful veterinary practices above the crowd: A little bit moreThey did all that was expected of them, and a little bit more. When practice leaders focus on just the gross sales to....... . . . keep reading
The Practices of Successful Managers
The Practices of Successful Managers As a manager, you have the opportunity to lead, supervise, mentor and motivate others - and your ability to do so effectively makes a huge difference to your company's overall success. But, statistics show that 50% or more of ...... . . . keep reading
Why social influence is going to be huge -- but not for all
Why social influence is going to be huge -- but not for all I was at a business meeting recently where the presenter was talking up direct mail and how to improve vaccine conversions.While this retains some validity (I still send out vaccine reminders via the mail -- but only if email/text has missed the mark) the .... . . . keep reading
Calm the Chaos: 5 Tips for Turning Front Desk Chaos Into Tranquility
Calm the Chaos: 5 Tips for Turning Front Desk Chaos Into Tranquility The phone board blinks with held and incoming calls. Impatient clients mill around the waiting room. And you wish you'd stayed in bed. Welcome to Monday morning. With veterinary care becoming more complex each day - more services ....... . . . keep reading
10 Ways to Effectively Market Your Practice
10 Ways to Effectively Market Your Practice It's Tuesday afternoon and you notice the appointment schedule for the next 2 days has many open slots. You're worried since this scenario isn't uncommon in these tough economic times. As you sit at your desk, you contemplate how to do ...... . . . keep reading
Rich Owner, Poor Owner
Rich Owner, Poor Owner

Recently I valued two veterinary practices both grossing approximately $2,000,000. The Rich Owner has controlled his expenses well throughout many years of ownership and therefore has a high profit percentage. The Poor Owner has not ...... . . . keep reading

It's all in the numbers
It's all in the numbers "Not everything that counts can be counted, and not everything that can be counted counts."Albert Einstein. Who could possibly argue with Einstein's statement, particularly veterinary practice owners and managers, faced with a mountain of ..... . . . keep reading
The "Magic Formula" for Practice Revenue Generation
The "Magic Formula" for Practice Revenue Generation

I'm a practice owner, and I'm afraid for my practice. Don't get me wrong; I love my job. Or at least I love the job in which I keep healthy pets healthy and improve the health of those that are ill. But I'm afraid that my practice ...... . . . keep reading

50 Things Your Veterinarian Won't Tell You
50 Things Your Veterinarian Won't Tell You We asked veterinarians and vet technicians to reveal pet vet tips and cautionary tales, which can save time, trouble, and trauma for everyone in the family. 1. "People always ask, 'How do you handle pit bulls and rottweilers and big German ..... . . . keep reading
SMART Objectives: setting you up to fail or stretching you to success?
SMART Objectives: setting you up to fail or stretching you to success? I run my veterinary business based on objectives, I also talk about them a lot when I lecture about performance management. Objectives are supremely important to me in helping achieve outstanding results. They give me direction ..... . . . keep reading
Doctor Speak vs. Client Speak -- Better Communication = More Veterinary Visits
Doctor Speak vs. Client Speak -- Better Communication = More Veterinary Visits Veterinarians and their team members have been working for years to educate pet owners about the care their pets need in order for them to stay happy and healthy. Undoubtedly we've made some progress, but ..... . . . keep reading
The True Economics of a Dental Practice
The True Economics of a Dental Practice The article is designed for dental practice owners but the lessons may be equally appropriate for veterinary practice owners. Mathematics and accounting are important. Please don't misinterpret what I am going to state here. You need ................ . . . keep reading
Emotional price points: The real reason for dropping client visits?
Emotional price points: The real reason for dropping client visits? Steeple Creek Animal Hospital, 10:30 a.m. Dr. Jamie McPherson looked at the report. She compared it to the year before. Her brow knitted. She pulled up the practice software on her desktop and requested the year before that. She tapped her ...... . . . keep reading
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