50 Min Action Plan - extremely well done and highly pertinent to practices in the US (Wilson W McManus DVM)

I LOVED your webcast!! Congratulations! How did you do it? (technically) (Sandor Gal DVM)

In my view the value that VBB provides is outstanding in comparison to the 30 pound yearly fee. (Pere Mercader)

Thank you for providing such a wonderful service to the veterinary industry. You encourage me as a consultant to do more and better things for my clients. (Nikki L Quenette CPA)

Greatly encouraged by the fact that there were 3 main video contibutors at BSAVA Congress this year 2009. John has got to be congratulated on being one of these contributors. (David Finlay)

Excellent, interesting webinar. Main problem I find as a participant is knowing when to speak. It was very helpful when George asked specific individuals to respond. (David Cumber)

Like the music background John. Nice compilation of slides , zoom , narration as well - and keep up the good work in 2009 (David Finlay)

Hi John great clip but would be tonnes better as a pod cast or mp3 I could listen to in the car (Paul Proctor)

Your audio clip this month was particularly interesting. It is excellent news to hear that some management skills training is now on the veterinary school curriculum. I can't believe it's taken this long. It is well overdue. It was also sobering to hear how the student debt relates to earning potential. (Dave Cumber)

This (the webinar) was definitely a good experience and one which I hope will be repeated. (Dawn Kent)

Do not know what I would have done without you. Thank you so much ..(Jane Tomlin)

I'm glad I joined the members' forum. I like the way you start new threads. (Anna Coombe)

'I thoroughly enjoyed the seminar(with Intervet)and meeting some like minded vets. Once I have had a chance to play with Vetmodel I may well be in touch again to get some feedback. Thank you again'(James Bagnall)

'I thought I would just drop you a line and let you know just how much I am enjoying the seminar series. It is teaching me a great deal and already I am reaping the rewards' (Beresford Capps)

'I found the session extremely useful and informative ... a great platform on which to carry out CPD sessions' (Anna Wardle)

'The new website looks fantastic - well done' (David Finlay)

'another excellent video tip - I really enjoy them, and get the assistants to look at them too' (Russ King)

'as always an enlightening newsletter' (Simon Fryer)

'the latest video - very insightful - thank you again' (Simon Fryer)

'a matter of choice - I like this one and I know from experience that it works' (Mark Moran)

'the latest video' - Great! As ever you remind us ogf the simple, basic things to get right. Not that we didn't know them already, just that when you're up to your arse in alligators it is sometimes difficult to remember that the intention was to drain the swamp! (Jerry Crick)

'I think the approach that you follow in these video tips is very good: simple but relevant, direct to the point, applicable and with practical examples. Please keep them going….' (Pere Mercader)

'I like that video very much: excellent tips and well presented on video . Your clip certainly emphasises the power of video in getting the message across' (David Finlay)

Another very good little video tip John . It is amazing the difference a little smile can make to a consultation!. I certainly have found this recently, and keep pinching myself to keep that happy smile , no matter how lousy I actually feel. Keep them coming (David Finlay)

These seminars .. hope you have plans for another series … was particularly grateful for your time repeating sections (Wayne Gray)