Please feel free to add your own views, tell me when you think I am wrong, support me when you think I am right or suggest other topics which you feel merit debate

Just click on the 'add your comment' link and complete the e.mail box. I look forward to hearing from you

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Thursday, Apr 01, 2010

Leadership and motivation - what can we learn from research outside the profession?

By John Sheridan

Thursday, Apr 01, 2010 10:52

In Episode 017 of the Veterinary Business Video Show Leadership and motivation - what can we learn from research outside the profession? Geoff Little's views about leadership, motivation and teamwork A closer look at the services available from Dodd and Co A look at the Veterinary Management Institute 'mini- MBA' modules at Purdue The 'Seven Steps to a Higher Recheck Rate' tool Practice valuation - some views from Steve Beddall Episode 017 now live at http://www.veterinarybusinessvideoshow.com Best regards

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Thursday, Mar 18, 2010

Some lessons from a round-the-world sailor and adventurer

By John Sheridan

Thursday, Mar 18, 2010 12:00

In Episode 016 of the Veterinary Business Video Show An interview with a round-the-world sailor and adventurer What practice managers can learn from a round-the-world sailor A closer look at the services available from OnSwitch.com Some ideas from a veterinary practice website in Florida Client communication, HR policies, financial and operational management tool A brand new management product from Dave Nicol Episode 016 now live at http://www.veterinarybusinessvideoshow.com Best regards

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Thursday, Mar 18, 2010

Session 2 of Reception - the communication hub in your practice - now live online

By

Thursday, Mar 18, 2010 11:57

Have you seen that Session 2 of a brand new instant access Webcast from Veterinary Business Briefing is now available on-line for you to view as and when you choose. Here's the link: http://www.veterinarybusinessbriefing.com/public/439.cfm In Session 2, I review the key role of the reception team in achieving the professional and commercial objectives for your veterinary business. Session 2 is devoted to the reception role as the hub between the marketplace and the clinical and managerial members of the practice staff Best regards John

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Thursday, Mar 11, 2010

Are veterinary consulting charges in the UK too low?

By John Sheridan

Thursday, Mar 11, 2010 04:31

In Episode 015 of the Veterinary Business Video Show Are veterinary consulting charges in the UK too low? A look at the study of Burgernomics! A closer look at the services available from OnSwitch.com Do you have a pet portal page on your practice website? The Equipment Charge Calculator tool to download for your practice Confidence about the future - a positive view from Marty Becker DVM Episode 015 now live at http://www.veterinarybusinessvideoshow.com Best regards

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Thursday, Mar 04, 2010

Quick Poll for March 2010

By John Sheridan

Thursday, Mar 04, 2010 04:50

I have just posted the Quick Poll for March on the Veterinary Business Briefing home page. This month the question concerns your consulting fees during the next 6 months. Please take a look and record your own vote Here are the results of the January Quick Poll

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Wednesday, Mar 03, 2010

Comment on Episode 14 of the Veterinary Business Video Show

By John Sheridan

Wednesday, Mar 03, 2010 12:49

I was delighted to receive an e.mail from Ross Tiffin (http://www.tartanuk.com) about a comment he had posted on Episode 014 of the Video Show. Here is the link: http://www.veterinarybusinessvideoshow.com I enjoyed a long chat with Ross and have just posted my reply to his comments. Here are my thoughts. What do you think? Ross Very many thanks for your feedback -- I very much appreciate your input and share many of your views and concerns. I particularly agree that the profession here in the UK is its own worst enemy and, as you say, too many vets and their staff implicately encourage animal owners to select their veterinary advisor on the basis of price rather than value. Our professional bodies simply don't have the data at their fingertips to enable them to defend the profession and promote the benefits of professional veterinary services and moreover, appear not to be interested in the importance of generating and understanding the significance of that data. I also agree with your views about the need for more effective PR. On the other hand and maybe because I'm a 'glass-half-full' sort of person, I remain confident about the future of veterinary practice in the UK. As always however, it will be individual entrepreneurs from outside and inside the profession rather than our elected professional bodies, who will take the lead in the strategic thinking about the future delivery of veterinary services in an ever challenging marketplace, which is so necessary. Ever optimistic of Storrington!

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Thursday, Feb 25, 2010

Should we heed these dire warnings about the future of small animal practice?

By John Sheridan

Thursday, Feb 25, 2010 11:46

In Episode 014 of the Veterinary Business Video Show Should we heed these dire warnings about the future of small animal practice? A closer look at the services available from OnSwitch.com A practice video blog for clients The benefits of communicating with clients by using online video clips The 'Management Responsibilities Checklist' business tool to download for your practice The worst mistake practice owners can make when they delegate Episode 014 now live at http://www.veterinarybusinessvideoshow.com Best regards

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Wednesday, Feb 10, 2010

New Webcast - Reception - the communication hub in your practice - Session 1

By John Sheridan

Wednesday, Feb 10, 2010 12:38

A brand new instant access Webcast from Veterinary Business Briefing is now available on-line for you to view as and when you choose. In this webcast, designed for veterinary practice owners and managers, I review the key role of the reception team in achieving the professional and commercial objectives for your veterinary business. Session 1 is devoted to the reception role as the hub between the practice, its clients and the marketplace in which it operates. Reception - the communication hub in your practice - Session 1 - an Instant Access Webcast from Veterinary Business Briefing. Here's the link: http://www.veterinarybusinessbriefing.com/public/430.cfm Best regards

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Thursday, Feb 04, 2010

Do any of your employees create havoc in the practice?

By John Sheridan

Thursday, Feb 04, 2010 08:38

In Episode 013 of the Veterinary Business Video Show Are any of your employees unaware of the havoc they can cause in your practice? A look at the Veterinary Support Personnel Network website A closer look at financial services from Lease UK How to use your practice website as a great marketing tool A 'Break-Even' business tool to download for your practice A look at the legal helpline service available from the BVA Episode 013 now live at http://www.veterinarybusinessvideoshow.com Best regards John

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Sunday, Jan 31, 2010

News Flash - to all veterinary practices in S/W England

By John Sheridan

Sunday, Jan 31, 2010 08:08

The following release has been received from Alan Gibson Taxation Services A Gibson Taxation Services has been informed of a current project by the Inland Revenue, targeting many veterinary practices in a particular area. The information has come from Abbey Tax Protection, one of the largest tax consultancies in the UK, which remains constantly aware of HMRC targeting exercises in many industries. They have written to us specifically because of our association with them and because they know us to be heavily involved with locums and practices in the veterinary industry, as well as being qualified specialists in the field of self-employed and limited company freelance status. The text of the letter is as follows: "In the south west, HMRC are targeting veterinary practices and the enquiries all include common themes relating to the use of locums and staff accommodation. At present this is believed to be a regional 'project' being conducted by HMRC but this could be rolled out nationally if common errors arise or the yield obtained is significant. At the start of a veterinary enquiry, HMRC are issuing a standard questionnaire to help assess the potential risks. Copies of this questionnaire are available on request from Abbey Tax by e.mailing sales@abbeytax.co.uk' This is clearly a serious development and it is essential that it is tackled with maximum efficiency. Whether or not your practice has received any questionnaire, we recommend the following: 1. Read and digest the copy of the questionnaire, which is free 2.If you have already received a questionnaire, compare it with the one provided by Abbey Tax. If it is the same standard questionnaire, then you are one of the Revenues targets! 3.Do not respond to any such questionnaire that you receive. Instead put it immediately into the hands of your accountant or professional tax consultant Best regards John

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Thursday, Jan 21, 2010

Why you need to seek a professional valuation 6 to 10 years before you plan to sell your practice

By John Sheridan

Thursday, Jan 21, 2010 12:07

In Episode 012 of the Veterinary Business Video Show Why and when veterinarians need to seek a professional practice valuation A look at the Lease UK service for your capital equipment needs A look at the Exceptional Veterinary Team website to help with your HR problems A 'Staff Survey Business Tool' to download for your practice The problem of Social Loafing in the practice team My Quick Business Tip for this episode Episode 012 now live at http://www.veterinarybusinessvideoshow.com Best regards John

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Saturday, Jan 16, 2010

50 Minute Action Plan - new Webcast

By John Sheridan

Saturday, Jan 16, 2010 11:45

I'm delighted to let you know that the first instant access Webcast from VBB is now available on-line for you to view as and when you choose. This webcast is a recorded 30 minute Powerpoint presentation adapted from my session at the London Vet Show last year. You can select an outline view, see thumbnail images, fast forward or reverse, select individual slides or pause the presentation as you wish. The presentation reviews the profitability of UK veterinary practices and recommends an action plan for your practice which includes practice health symptoms, a diagnostic tool and 3 treatment options to boost your bottom line by 50% or more in year 1. The Fifty Minute Action Plan - an Instant Access Webcast from Veterinary Business Briefing. Here's the link: http://www.veterinarybusinessbriefing.com/public/422.cfm John

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Saturday, Jan 16, 2010

Scientific Breakthrough

By John Sheridan

Saturday, Jan 16, 2010 09:00

The older I get, the more sure I am that at least 50% of all government expenditure is a total waste - maybe this is why! Lawrence Livermore Laboratories has discovered the heaviest element yet known to science. The new element, Governmentium (Gv), has one neutron, 25 assistant neutrons, 88 deputy neutrons, and 198 assistant deputy neutrons, giving it an atomic mass of 312. These 312 particles are held together by forces called morons, which are surrounded by vast quantities of lepton-like particles called peons. Since Governmentium has no electrons, it is inert; however, it can be detected, because it impedes every reaction with which it comes into contact. A tiny amount of Governmentium can cause a reaction that would normally take less than a second, to take from 4 days to 40 years to complete. Governmentium has a normal half-life of 2-4 years. It does not decay, but instead undergoes a reorganization in which a portion of the assistant neutrons and deputy neutrons exchange places. When catalyzed with money, Governmentium becomes Administratium, an element that radiates just as much energy as Governmentium since it has half as many peons but twice as many morons

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Thursday, Jan 07, 2010

Quick Poll for January 2010

By John Sheridan

Thursday, Jan 07, 2010 08:35

I have just posted the Quick Poll for January on the Veterinary Business Briefing home page. This month the question concerns your expectations for staff numbers during 2010. Please take a look and record your own vote Here are the results of the December Quick Poll All the best for the New Year

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Thursday, Dec 31, 2009

Wishing you a peaceful and prosperous New Year

By John Sheridan

Thursday, Dec 31, 2009 12:27

It's New Years Eve and I have been planning the content and scripts for Episodes 12 and 13 of the Veterinary Business Video Show. My sessions will be filmed next week and then I can start the creative editing process. Watch out for Episode 11 which will go live on Friday next week - Jan 8th I do hope that you find the Video Shows of interest and help and would be delighted if you could find the time to drop me a note and let me know what's good and what's not so good about the Shows. I would also be grateful for your suggestions for content for future episodes and any practice management questions with which I may be able to assist. I am also in the process of adapting my recent presentation to the London Vet Show -- 'The 50 Minute Action Plan to Boost the Bottom Line and the Value of your Veterinary Business' and converting it into an online Webcast which you will be able to view from the comfort of your own office or home. I will be sure to let you know as soon as it is available online May I take the opportunity of wishing you all a wonderful New Years Eve celebration -- take it gently! and I look forward to assisting in any way I can with your practice management challenges during 2010 Best regards

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