In Episode 064 we'll see what we can learn from a character in a TV sitcom and consider how to deal with a member of staff overcome by emotion. We'll ask how best to acknowledge staff achievement, we'll hear from a practice manager on the Video Show soapbox and I'll offer you my quick business tip for this episode.

Enjoy the Veterinary Business Video Show - for veterinarians, practice owners, managers, nurses, technicians, receptionists and everyone with an interest in the business of veterinary practice. Our objective is to provide you with the information, the tools and the motivation you might need to build your veterinary practice into a great business

Tom Peters Consulting Services - Tom Peters Consulting Services

Group Harmonics - More output - less stress

Howdini.com - Get yourself a guru

Exceptional Veterinary Team - Exceptional Veterinary Team

DVM360.com - Finding it all here