In this Episode we'll see what two more of the speakers at the London Vet Show had to say about footfall and ask 'what's the difference between

a client and a customer?', we'll take a closer look at the Alan Gibson Taxation Service and look at some ideas about building footfall through

online retailing. I'll show you a Nifty Business Tool to help you create a Business Terms and Conditions document for your practice and

I'll let you have my Quick Business Tip for this episode

Enjoy the Veterinary Business Video Show - for veterinarians, practice owners, managers, nurses, technicians, receptionists and everyone with an interest

in the business of veterinary practice. Our objective is to provide you with the information, the tools and the motivation you might need to build your

veterinary practice into a great business

Websites and resources mentioned in this episode

Alison Lambert - OnSwitch Ltd - All the animal health market knowledge you'll ever need.

Cathy Gurney - CGA Sales Solutions Ltd - Where selling is our business

A Gibson Taxation Services - "Accountants Count - Experience Counts More"

Ashdown Veterinary Services - Revolutionising Veterinary Retailing

Housecall Vet - A USA Today Video

Business Terms and Conditions Blueprint - Another

business tool from Veterinary Business Briefing