A free on-line webinar for everyone with an interest in the business management of veterinary

practices

Tuesday May 13th 2008 - 1pm (1300 BST)

If you employ a practice manager or administrator

If you are employed as a practice manager or administrator

If you are a consultant, advisor, supplier, clinician or anyone with an interest in the business of

veterinary practice

Then join us online during a free Webinar on Tuesday, May 13th at 1pm

Are you aware that:

Data collected by the National Commission of Veterinary Economic Issues in North America has shown

that veterinarians are more efficient, and earn significantly more money when they hire practice

managers. Practitioners are able to focus more on medicine, and therefore generate more income

and NCVEI data shows that practice owners, especially sole practitioners, who think they can't afford

to hire an extra staff member, cannot afford not to invest in better management.

BUT is this true in the UK?

The Webinar objective is to:

• discuss the purpose of business (rather than clinical) management in a veterinary practice
• consider the current range of management tasks and job descriptions for practice managers and

  administrators in the UK

• address the costs of the management role and the financial and service delivery benefits which can

  result from the use of modern business techniques and tools by management staff, trained and experienced

  in their use.

• invite all participants to complete an online questionnaire immediately after the webinar. The

  questionnaire will seek to identify the responsibilities, remuneration and achievements of the

  management staff in practice and a comment box for each participant.

The webinar proceedings and the survey results will form the basis of a future article in the

Veterinary Business Journal

The contributors:

John Sheridan -- Moderator

Anna Wardle -- Practice Manager of the Year 2007, joint owner and practice manager

John Bower -- Past President BVA, BSAVA, VPMA , former practice owner and employer

Mark Moran - Director of Vets in Business Ltd and - management consultant to the profession.

Jane Terry - Principal Darwin Consulting and management consultant to the profession.

What is a Webinar?

Short for web-based seminar, webinars are conducted via the internet which means that you can

participate in the comfort of your own home or office. You don't have to dress up, drive anywhere,

struggle to find a parking spot or worry about being late!

Who can participate? -- anyone with a PC, a broadband connection to the internet and a

telephone. Participation is free apart from the cost of your own telephone call (standard access

number quoted by the conference call service at 5p per minute).

Attending a webinar is like attending any seminar apart from the place where the event takes place.

Instead of meeting in a conference room we will meet in a virtual conference room on the web. Joining

a meeting is easy - just follow the instructions, which you will receive shortly after you have

registered.